Meow Motel Cork
Last updated: 3/12/25
Meow Motel Cork (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the EU General Data Protection Regulation (GDPR) and applicable Irish data protection laws.
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1. Who We Are (Data Controller)
Business name: Meow Motel Cork
Address: Aghadown House, Meenane, Watergrasshill, Cork
Email: meowmotelcork@gmail.com
For the purposes of GDPR, Meow Motel Cork is the “Data Controller” of your personal data.
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2. Personal Data We Collect
We may collect and process the following categories of personal data:
a) Customer Information
* Name
* Email address
* Phone number
* Booking and enquiry details
b) Pet Information
* Pet name, breed, age, and gender
* Vaccination records
* Medical conditions or dietary requirements
* Emergency veterinary contact details
c) Payment Information
* Payment status and transaction references
*(Note: We do not store card details.)*
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3. How We Collect Your Data
We collect personal data when you:
* Make a booking or enquiry
* Complete forms on our website
* Contact us by email, phone, or social media
* Visit our website (via cookies)
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4. Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
Contractual necessity – to provide pet accommodation and related services
Legal obligation – to comply with tax requirements
Legitimate interests – to manage our business and improve our services
Consent – where explicitly given (e.g. marketing communications)
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5. How We Use Your Data
We use your personal data to:
* Manage bookings and provide pet care services
* Communicate with you about your pet’s stay
* Maintain health and safety standards
* Process payments
* Improve our services and customer experience
* Comply with legal and regulatory obligations
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6. Sharing Your Data
We do not sell your personal data.
We may share your data only with:
* Veterinary professionals (in case of emergency)
* Accounting or legal professionals
* IT and website service providers
All third parties are required to comply with GDPR and keep your data secure.
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7. Data Storage and Retention
We retain personal data only for as long as necessary:
* Booking and customer records: up to 10 years
* Financial records: as required by Irish law
* Marketing data: until consent is withdrawn
Data is stored securely using appropriate technical and organisational measures.
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8. Your GDPR Rights
Under GDPR, you have the right to:
* Access your personal data
* Request correction of inaccurate data
* Request erasure (“right to be forgotten”)
* Restrict or object to processing
* Data portability
* Withdraw consent at any time
* Lodge a complaint with the Data Protection Commission (DPC)
Irish DPC:
[https://www.dataprotection.ie](https://www.dataprotection.ie)
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9. Cookies
Our website may use cookies to improve functionality and user experience.
You can control or disable cookies through your browser settings.
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10. Data Security
We take reasonable and appropriate measures to protect your personal data, including:
* Secure storage systems
* Limited access to personal data
* Staff training on data protection
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.
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12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Meow Motel Cork
meowmotelcork@gmail.com